Blog

Is Coffee the New Lunch?

older man at a coffee shop

Does anyone really have the time for business lunches anymore? Long business lunches can be daunting, especially if you have never met the other person before. You may also lose precious time that could be spent in the office doing work. So pack yourself some leftovers from last night’s dinner to avoid spending money or […]Read More

Coworking

people at a coffee shop

What happens when a startup company has no office? Of course, working from home is an option. After all, with all the technologies companies use now it is easy to stay in touch with co workers or clients. But there are some problems associated with working from home. How do you know your employees will […]Read More

In Depth Look at iReport Source

iReport Source is the only integrated digital workspace to manage workers’ compensation and safety to lower cost and improve outcomes. They empower businesses to move from a fault-finding to fact-finding collaborative safe, happy, and healthy workplace.Read More

In Depth Look at Nine Giant Brewing

In this video, join us as we go behind the scenes of BookWerks client, Nine Giant. Nine Giant is an artisan brewery and scratch-made kitchen, located in Cincinnati. Nine Giant founder, Brandon Hughes shares what makes his riff on a brew pub unique, and some of the challenges of running the business.Read More

In Depth Look at Kona Ice

Kona Ice is a shaved ice truck company with franchises all across the country. The owner of each truck brings the party to events all over! Booking as many events as possible, ranging from company outings to ballfields and schools, is the main goal for the owners of each franchise. Josh Bolin, Kona’s first franchise […]Read More

Discover BookWerks

What is the purpose of your business? Why should other people value you? Mission statements are just one of the many ways in which a business can describe how they are unique and valuable Find what others may find valuable in your business. Then build upon that value.  We help small business owners and franchisors […]Read More

The Promise and Conditions of Satisfaction

grass

Continuing with our discussion on workflow communication, the result of a request and a successful negotiation is a promise. The promise is a commitment, made by the fulfiller of the request to perform work. Wrapped into the promise are the Conditions of Satisfaction that were determined during the offer and negotiation phases. Conditions of Satisfaction […]Read More

The Negotiation

2 business owners shaking hands

After making a request, the next step in workflow communication, is negotiation. Too often, we accept all requests, as spoken, without negotiating. This behavior is quite common in the employee – boss relationship. This unconditional acceptance of a request can lead to problems. We have probably all been on the receiving end of what we […]Read More

The Request

hand held up high

The first step in workflow communication is the request. Clear and unambiguous requests require preparation. Prepare by considering your desired outcome of the request. Be clear on your Conditions of Satisfaction. Your conditions of satisfaction should convey what the end product / service looks like, the timing for completion, and your offer, if any, to […]Read More

Workflow Communication

cartoon depicting communication chart

This is the first, in a series of posts we will publish on how work gets done at BookWerks. Take a look at the workflow diagram. More coming soon!Read More